hoki108 Terms and Conditions — Know Your Rights and Play with Confidence

1 Introduction

Welcome to hoki108. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and hoki108 ("hoki108", "we", "us", "the platform") governing your access to and use of the hoki108 website located at hoki108.club, the hoki108 mobile application, and all related services offered by hoki108.

By creating an account on hoki108, making a deposit, or using any feature of the hoki108 platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use hoki108.

hoki108 is an online gaming and entertainment platform designed specifically for players in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT) through locally supported payment methods including bKash and Nagad.

2 Eligibility

To register and use hoki108, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of Bangladesh or accessing hoki108 from a jurisdiction where online gaming is not prohibited.
• You must not be a current employee, contractor, or immediate family member of an employee of hoki108 .
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not have been previously excluded or banned from hoki108 for any reason.

hoki108 reserves the right to request proof of age and identity at any time. If a player is found to be under 18 years of age, their account will be immediately suspended, all winnings will be forfeited, and any deposits will be returned minus any bonuses claimed.

3 Account Registration

Each player is permitted to hold only one account on hoki108. Creating multiple accounts — whether under the same name, mobile number, device, or IP address — is strictly prohibited and will result in all associated accounts being permanently closed and any balances being forfeited.

When registering on hoki108, you agree to provide accurate, current, and complete information. This includes your real name, a valid mobile number, and any other details requested during the registration process. You are responsible for keeping your account information up to date.

You are solely responsible for maintaining the confidentiality of your hoki108 account password. hoki108 will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your login credentials secure. If you suspect that your account has been accessed without your authorisation, you must contact hoki108 support immediately.

• One account per person, mobile number, device, and household.
• Account sharing is not permitted under any circumstances.
• hoki108 accounts are non-transferable and cannot be sold or gifted to another person.
• You must notify hoki108 immediately if you become aware of any unauthorised use of your account.

4 Deposits

hoki108 accepts deposits exclusively in Bangladeshi Taka (BDT) via bKash and Nagad. All deposits are credited to your hoki108 account balance in real time upon successful transaction confirmation from the payment provider.

• Minimum deposit amount: ৳100
• Maximum single deposit: subject to your account tier and current platform limits
• hoki108 does not charge any fees on deposits
• Deposits made using payment methods not registered in your name may be rejected
• hoki108 reserves the right to request proof of payment for any deposit

If a deposit does not appear in your hoki108 account within 10 minutes of a successful transaction, please contact hoki108 support with your transaction reference number. Do not attempt to make a duplicate deposit before contacting support.

5 Withdrawals

hoki108 processes withdrawals to bKash and Nagad accounts registered in the same name as the hoki108 account. Withdrawals to third-party accounts are not permitted. hoki108 does not charge withdrawal fees on standard transactions.

• Minimum withdrawal amount: ৳100
• Maximum single withdrawal: subject to your account tier and current platform limits
• Standard withdrawal processing time: within 5 minutes for verified accounts
• Accounts that have not completed identity verification may experience delays
• hoki108 reserves the right to conduct additional verification checks before processing large withdrawals

Withdrawal requests may be placed on hold if hoki108 has reasonable grounds to suspect fraudulent activity, bonus abuse, or a violation of these Terms. In such cases, hoki108 will notify the player and may request supporting documentation before releasing the funds.

Players must wager their deposit amount at least once before a withdrawal can be processed. This requirement exists to prevent payment processing abuse and does not apply to winnings generated from wagering activity.

6 Bonuses and Promotions

hoki108 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to the general bonus rules set out in this section. In the event of a conflict between a specific promotion's terms and these general Terms, the specific promotion terms will take precedence.

• All bonuses are subject to wagering requirements before withdrawal is permitted.
• Standard wagering requirement: the bonus amount must be wagered a minimum number of times as specified in the individual promotion.
• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly — only winnings generated from wagering the bonus are withdrawable.
• hoki108 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Players may only claim each welcome bonus or new player promotion once.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting promotion loopholes, or coordinated wagering — will result in forfeiture of all bonuses and may lead to account termination.

Referral bonuses are credited once the referred player completes their first qualifying deposit and meets the minimum wagering threshold. hoki108 reserves the right to withhold referral commissions if the referred account is found to be a duplicate or fraudulent account.

7 Gameplay Rules

All games available on hoki108 are governed by their individual game rules, which are accessible within each game interface. By placing a bet on any hoki108 game, you confirm that you understand and accept the rules of that game.

• All bets placed on hoki108 are final once confirmed. Bets cannot be cancelled or reversed after confirmation.
• In the event of a technical error or system malfunction during a game round, hoki108 reserves the right to void the affected round and return all stakes to the players involved.
• Game results are determined by certified random number generation and are not influenced by hoki108 or any third party.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.

If a player experiences a disconnection during an active game round, the round will be completed automatically according to the game's rules. hoki108 is not responsible for losses resulting from internet connectivity issues on the player's side.

8 Fair Play Policy

hoki108 is committed to providing a fair gaming environment for all players. All games on the hoki108 platform use certified random number generation (RNG) technology, which ensures that game outcomes are entirely random and cannot be predicted or manipulated by any party, including hoki108 itself.

hoki108 monitors all gameplay activity for patterns that may indicate unfair play, including but not limited to the use of automated betting software, exploitation of game bugs, or coordinated play designed to guarantee outcomes. Any player found to be engaging in unfair play will have their account suspended and all associated winnings forfeited pending investigation.

9 Prohibited Activities

The following activities are strictly prohibited on hoki108 and will result in immediate account suspension and potential legal action:

• Creating multiple accounts to claim bonuses or circumvent account restrictions
• Using automated software, bots, or scripts to interact with hoki108 games or systems
• Attempting to exploit bugs, glitches, or vulnerabilities in the hoki108 platform
• Engaging in any form of money laundering or using hoki108 for illegal financial transactions
• Providing false identity information during registration or verification
• Colluding with other players to manipulate game outcomes
• Threatening, harassing, or abusing hoki108 staff or other players
• Attempting to access another player's account without authorisation
• Using hoki108 while located in a jurisdiction where online gaming is prohibited by law

hoki108 reserves the right to report any suspected illegal activity to the relevant authorities and to cooperate fully with any law enforcement investigation.

10 Account Termination

hoki108 reserves the right to suspend or permanently terminate any player account at its sole discretion, with or without prior notice, if it determines that the player has violated these Terms or engaged in any activity that hoki108 considers harmful to the platform or other players.

Players may also request the closure of their own hoki108 account at any time by contacting support. Upon account closure, any remaining real-money balance (excluding bonus funds) will be returned to the player's registered bKash or Nagad account, provided the account is in good standing and all verification requirements have been met.

• Accounts closed due to Terms violations will have all balances forfeited.
• Self-excluded accounts cannot be reopened during the self-exclusion period.
• hoki108 will retain transaction records for a minimum of five years following account closure.

11 Limitation of Liability

hoki108 provides its platform on an "as is" and "as available" basis. While hoki108 makes every effort to ensure the platform is available and functioning correctly at all times, we do not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, hoki108 shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings due to technical errors, loss of data, or service interruptions.

12 Privacy

hoki108 collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By using hoki108, you consent to the collection and processing of your personal data as described in the Privacy Policy.

hoki108 does not sell, rent, or share your personal data with third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or legal compliance.

For full details on how hoki108 handles your data, please read the hoki108 Privacy Policy.

13 Responsible Gaming

hoki108 is committed to promoting responsible gaming. The platform provides tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. Players who feel that their gaming is becoming problematic are encouraged to use these tools or contact hoki108 support for assistance.

• Players can set daily, weekly, or monthly deposit limits from their account settings.
• Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• hoki108 may proactively restrict accounts that show signs of problem gambling behaviour.

For more information, please visit the hoki108 Responsible Gaming page.

14 Changes to These Terms

hoki108 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of hoki108 following the publication of updated Terms constitutes your acceptance of the changes.

For significant changes, hoki108 will make reasonable efforts to notify registered players via their registered mobile number or through an in-platform notification. It is your responsibility to review these Terms periodically to stay informed of any updates.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the hoki108 support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Support hours: 24/7, including weekends and public holidays
• Response time: typically within 5 minutes for standard queries

You can also visit the hoki108 FAQ page for instant answers to the most common questions about accounts, payments, bonuses, and gameplay.